Flight cancellations due to volcanic ash cloud
For our guests using EasyJet flights, you can change your flight to your preferred date within 30 days of your original flight, or get a full refund.
Passengers on charter flights should contact the relevant company for information regarding refunds or re-booking.
Customers with flights code VIK shoudl contact http://www.kissflights.com//Agents/Default.aspx
We will be pleased to advise on the current situation but are only getting the same information from NATS which is generally available on the internet and news channels.
PLEASE REMEMBER... If you have booked car hire or transfers independently, you should contact the car hire or transfer company immediately if you are aware of a cancellation or re-scheduling of your flight. We will deal with this in the event that you have asked us to arrange car hire on your behalf.
